NewTeleDoc Medical connects patients across Australia with AHPRA-registered General Practitioners for prompt online medical consultations and condition management. Patients can access telehealth consultations ($49) for acute illnesses, chronic conditions, and sexual health; repeat eScript refills ($25) for stable medications; pathology or radiology referrals ($25); or single-day medical certificates ($15) delivered directly to their mobile phone via SMS.
Conditions We Treat Online Across Australia
Professional, confidential, and convenient telehealth consultations with Australian AHPRA-registered General Practitioners. Get medical advice, repeat eScripts, pathology requests, imaging referrals, and medical certificates online.
Common Telehealth Consultation Areas
Our GPs provide clinical evaluations and treatment guidance across a broad range of general health concerns:
Common Conditions Treated via Telehealth
Explore the medical concerns our GPs assess and manage online.
🤧 Cold, Flu & Respiratory
- Mild upper respiratory tract infections
- Seasonal allergies & allergic rhinitis
- Sore throat & sinus congestion
- Mild bronchitis & viral coughs
- Work & carer's leave certificates ($15)
💊 Prescription Refills & General Health
- Repeat eScripts for regular medications ($25)
- Hypertension & cholesterol medication maintenance
- Asthma action plan reviews & inhaler script refills
- Contraceptive pill script renewals
- General lifestyle & preventative health guidance
🩺 Dermatology & Skin Care
- Acne & rosacea evaluation & script refills
- Eczema & dermatitis management plans
- Mild psoriasis & localized skin irritation
- Fungal skin or nail infection guidance
- Dermatology specialist referral letters ($25)
🔒 Sexual & Reproductive Health
- Confidential STI pathology screening requests ($25)
- Uncomplicated Urinary Tract Infections (UTIs) in women
- Period pain management & cycle regulation guidance
- Erectile dysfunction (ED) clinical evaluation
- Contraceptive advice & script renewals
🤢 Digestive & Gut Health
- Gastroesophageal reflux (GERD) & heartburn
- Irritable Bowel Syndrome (IBS) management guidance
- Mild gastroenteritis recovery planning
- Constipation & mild digestive discomfort
- Gastroenterology specialist referrals ($25)
⚖️ Metabolic & Weight Management
- Doctor-led weight management reviews ($65)
- Blood pressure & lipid monitoring advice
- Pathology blood requests for metabolic screening ($25)
- Nutritional guidance & lifestyle intervention
- Long-term metabolic health follow-ups
⚠️ Conditions Not Suitable for Telehealth
To ensure patient safety and maintain high clinical standards, the following acute conditions and medication requests cannot be managed via an online consultation and require an in-person doctor visit or emergency care:
Transparent Service Fees
Clear upfront fees for all online GP services.
| Service Type | What Is Included | Fee |
|---|---|---|
| Online Medical Certificate | Doctor-signed sick leave or carer's leave certificate sent via PDF email. | $15.00 |
| Repeat eScript Refill | Fast online script refills sent directly to your mobile phone via SMS token. | $25.00 |
| Pathology & STI Referrals | Digital blood test or STI screening referral forms valid at any local lab nationwide. | $25.00 |
| Specialist & Imaging Referrals | Official specialist referral letters or radiology request forms (X-Ray, Ultrasound, CT, MRI). | $25.00 |
| Standard GP Consultation | Comprehensive telehealth evaluation, clinical diagnosis, and management plan. | $49.00 |
| Weight Management Review | Doctor-guided metabolic review and blood monitoring plan. | $65.00 |
How Online Consultations Work
Get professional medical care from home in 4 easy steps.
Select Your Service
Choose a medical certificate, script renewal, referral form, or full GP consult.
Complete Intake Questionnaire
Fill in our secure intake form with your symptoms, health history, and current medications.
Doctor Review
An Australian AHPRA-registered GP evaluates your clinical details and medical history.
Receive Digital Documents
Your PDF certificate, SMS eScript token, or lab/radiology request is delivered directly to your device.
Frequently Asked Questions
Answers to common queries regarding telehealth conditions and care.
Telehealth is ideal for non-emergency conditions, chronic disease management, routine script renewals, medical leave certificates, and ordering lab or imaging tests. If your doctor determines during clinical intake that an in-person examination is essential for safety, they will advise you accordingly.
No. In accordance with Australian Medical Board and AHPRA regulations, NewTeleDoc Medical doctors do NOT prescribe controlled substances, Schedule 8 (S8) medications (such as strong opioids or stimulants), or Schedule 4D (S4D) habit-forming drugs via telehealth.
Yes. All consultations, prescriptions, certificates, and referrals are provided strictly by Australian AHPRA-registered General Practitioners practising under national clinical standards.
If your health deteriorates, you experience new severe symptoms, or your condition does not improve as expected, you should visit an in-person GP practice immediately or seek urgent emergency medical attention at your nearest hospital emergency department.
Get Healthcare Online Today
Skip the clinic waiting room. Speak with an Australian GP, request eScripts, or get medical certificates online.