NewTeleDoc Medical connects patients across Australia with AHPRA-registered General Practitioners for online hair loss and thinning evaluations. Book a telehealth GP consultation ($49) for a video/photo scalp evaluation, personal health history review, and evidence-based management plan. Where clinically appropriate, your doctor can issue a pathology referral ($25) for comprehensive blood testing (iron/ferritin, thyroid, hormones) or provide a dermatologist referral ($25) for complex scalp conditions.
Online Hair Loss Consultation in Australia
Worried about thinning hair or hair loss? You can speak with an AHPRA-registered Australian doctor online by phone or video. Learn more on our Men's Health Hub. The doctor asks about your symptoms and health history, discusses possible causes, and explains tests or next steps if they are clinically appropriate. A standard GP consultation is $49. Telehealth is for non-emergency care. In an emergency, call 000.
Related Telehealth Services & Resources
When to See a Doctor About Hair Loss
Some shedding is normal. Most people lose around 50 to 100 hairs a day. It is worth talking to a doctor if you notice:
- Gradual thinning on the top or crown of your head, or a receding hairline
- A sudden increase in shedding, or hair coming out in clumps
- Round or patchy bald spots
- Hair loss with an itchy, scaly, red or painful scalp
- Hair loss after illness, surgery, childbirth, major stress or starting a new medicine
- Hair loss with tiredness, weight changes, a heavy or irregular period, or other new symptoms
- Hair loss in a child
Common Causes of Hair Loss
Hair loss has many causes, so a proper assessment matters. Some of the more common ones include:
- Pattern hair loss (androgenetic alopecia): A common, gradual type that runs in families and affects both men and women. For male pattern hair loss assessment, visit our Men's Health section.
- Increased shedding after a trigger (telogen effluvium): Often follows illness, surgery, childbirth, crash dieting or high stress, typically a few months later.
- Nutritional causes: Low iron or other deficiencies can contribute.
- Thyroid and hormonal conditions: These can affect hair growth.
- Patchy hair loss (alopecia areata): An autoimmune condition that causes round bald patches.
- Scalp conditions and infections: For example, a fungal infection or a scalp skin condition.
- Medicines and treatments: Some medicines and treatments can cause hair loss.
- Hair styling and traction: Tight hairstyles or harsh treatments over time.
Only a doctor can work out which applies to you. This list is general information and not a diagnosis.
What Happens in an Online Hair Loss Consultation
Get professional medical evaluation in 4 easy steps.
Book Online
Choose a time and enter your details through our secure online system.
Talk with a Doctor
An AHPRA-registered doctor asks when the hair loss started, how it is changing, your health history, medicines, diet, stress and family history. They may ask you to show your scalp on video.
Discuss Causes and Options
The doctor explains what might be causing it and what to do next. Depending on your situation, this may include blood tests, a skin or scalp check, lifestyle advice, or a referral to a specialist.
Get a Plan
If the doctor decides tests or a referral are clinically appropriate, they can arrange them. If a doctor decides you need an in-person examination, they will tell you.
A doctor decides what is clinically appropriate for each person, so no outcome is guaranteed.
Tests and Referrals
Where clinically appropriate, a doctor can arrange:
- Pathology referral ($25): Blood tests to check for underlying causes such as low iron or thyroid problems. Pathology fees at the lab may apply.
- Specialist referral ($25): Direct referral to a dermatologist for complex scalp or hair conditions. Specialist fees may apply.
See our pricing page for current fees.
What Does It Cost?
Transparent out-of-pocket pricing with no hidden fees.
| Service | Price |
|---|---|
| Standard GP consultation | $49.00 |
| Pathology referral | $25.00 |
| Specialist referral | $25.00 |
Self-Care Tips While You Wait for Your Appointment
- Be gentle with your hair: Avoid tight styles, harsh chemicals, and excess heat styling.
- Eat a balanced diet: Ensure adequate intake of protein, iron, and essential nutrients.
- Track visual changes: Take photos of your hair every few weeks in the same light to help your doctor observe changes.
- Prepare your history: Write down when shedding started, recent life or health changes, and all current medicines or supplements.
- Avoid unverified products: Don't start new supplements or hair loss products without checking with a doctor or pharmacist first.
Frequently Asked Questions
Answers to common queries regarding online hair loss consultations.
A doctor can discuss your symptoms and history, look at your scalp on video, and work out likely causes and next steps. Some causes need tests or an in-person examination, and your doctor will say if that applies.
Not always. A doctor decides based on your symptoms, history and examination. If tests are clinically appropriate, they can arrange a referral.
Women can have pattern hair loss, and causes such as iron deficiency, thyroid conditions, pregnancy and childbirth, or menopause are common. A doctor will ask about these.
Major physical or emotional stress can trigger increased shedding, usually a few months later. A doctor can discuss whether this fits your situation.
Hair loss in children needs careful assessment and often an in-person check. Please see your regular GP or paediatrician, or call us if you are unsure.
No. Many people need advice, tests or a referral rather than a medicine. The doctor decides what is clinically appropriate for you.
Yes. You need to be in Australia at the time of your consultation, because our doctors are registered to practise in Australia.
No. This is general information. If you are unwell, see a doctor, and in an emergency call 000.
Ready to talk to a doctor about your hair loss?
Book online in minutes. A doctor will decide what is clinically appropriate for you.