🚨 Immediate Crisis Notice: Telehealth GP consultations are NOT for acute mental health crises. If you or someone you know is in immediate danger, feeling overwhelmed by suicidal thoughts, or experiencing severe acute psychosis, please call 000 or present to the nearest hospital emergency department immediately.
Lifeline: 13 11 14 Beyond Blue: 1300 22 4636 Suicide Call Back Service: 1300 659 467

NewTeleDoc Medical connects patients across Australia with AHPRA-registered General Practitioners for compassionate, confidential online mental health consultations. Patients can book a telehealth GP consultation ($49) for anxiety, depression, or burnout support, request a repeat eScript refill ($25) for regular stable mental health medications, obtain psychology referral letters ($25), or request a medical certificate ($15) for workplace stress leave.

100% Bulk Billed Mental Health Care Plans & GP Consultations

Access compassionate, confidential mental healthcare from home. Eligible Medicare cardholders can receive a Bulk Billed Mental Health Care Plan (MHTP) and reviews, unlocking Medicare rebates for psychologist visits.

🇦🇺 AHPRA-Registered GPs 💳 100% Bulk Billed via Medicare 🔒 Confidential Telehealth 📄 Digital eScripts & Certificates

⚕️ Evidence-Based Clinical Governance & Mental Health Care Plans

A Mental Health Care Plan (MHTP) is a structured treatment plan prepared by a GP to help manage mental health conditions such as anxiety, depression, or burnout. Under Medicare guidelines, an MHTP allows eligible patients to claim Medicare rebates for up to 10 psychology sessions per calendar year. We offer 100% Bulk Billing for all eligible MHTP preparations and ongoing reviews.

Mental Health Services & Bulk Billing Details

Transparent clinical pathways covered under Medicare bulk billing.

Service Type Clinical Scope Medicare Eligibility Out-of-Pocket Cost
Mental Health Care Plan (MHTP) Preparation Comprehensive psychiatric evaluation, diagnostic screening (K10/GAD-7/PHQ-9), and formal referral to allied health/psychology. Valid Medicare Card & meeting MBS eligibility criteria BULK BILLED ($0)
MHTP Review Consultation Clinical review of treatment progress, psychologist feedback assessment, eScript renewals, and referral re-allocation. Valid Medicare Card & active MHTP BULK BILLED ($0)

How Your Telehealth Consultation Works

A simple, supportive pathway focused on patient safety, privacy, and clinical quality.

Step 01

Confidential Evaluation

Your GP conducts a thorough review of your symptoms, medical history, and current stressors, completing standard diagnostic questionnaires (such as K10, GAD-7, or PHQ-9).

Step 02

Care Plan & Psychology Referral

If eligible, your GP prepares a Bulk Billed Mental Health Care Plan and provides a formal referral letter for rebate-subsidised sessions with a psychologist.

Step 03

Ongoing Review & Continuity

Schedule regular follow-ups to track progress, adjust medication dosages, manage side effects, or issue digital medical certificates for work or study leave.

Frequently Asked Questions

Clear answers regarding Medicare bulk billing and mental health care plans.

Any patient with a valid Medicare card who is experiencing a diagnosed mental health condition (such as anxiety, depression, or chronic stress) and meets Medicare Clinical Eligibility criteria can receive a Bulk Billed Mental Health Care Plan preparation or review.

A Mental Health Care Plan grants Medicare rebate eligibility for up to 10 individual psychology sessions per calendar year. Your initial referral covers up to 6 sessions, followed by a GP review for the remaining 4 sessions.

Yes. Australian-registered GPs can evaluate and prescribe standard non-controlled mental health medications (such as SSRIs or SNRIs) when clinically appropriate. Controlled substances (such as benzodiazepines or Schedule 8 stimulants) are strictly not prescribed via telehealth.

Yes. If stress, anxiety, or burnout prevents you from attending work or university, an AHPRA-registered GP can issue an official medical certificate under the Fair Work Act 2009 following a clinical evaluation.

Get Started with a Bulk Billed Mental Health Care Plan

Consult an experienced Australian GP for confidential psychiatric evaluations, eScripts, medical certificates, and psychologist referrals.

Medically reviewed by Dr Youssef, MBBS, FRACGP | Last reviewed: October 2026