⚠️ Urgent Medical Notice: Telehealth is NOT for severe or rapidly spreading skin emergencies. If you have a rapidly spreading rash, red streaks moving up a limb, high fever with severe pain, or signs of necrotising infection, please call 000 or visit your nearest emergency department immediately.

If you have a red, swollen, painful, itchy or weeping patch of skin, you can speak with an AHPRA-registered Australian doctor online. The doctor looks at your photos and history, decides whether telehealth is suitable, and explains your next steps. A standard GP consultation is $49. Some skin infections are urgent and need same-day in-person care.

Telehealth Consultations for Skin Infections

Get fast clinical evaluation for mild skin infections, cellulitis, impetigo, fungal conditions, or infected wounds from an Australian-registered GP. Receive advice, prescription treatments, and medical certificates online.

🇦🇺 AHPRA-Registered GPs 📲 Instant eScript to Mobile 📷 Secure Photo Upload 📄 Digital Sick Leave Certificates

📷 Photo Assessment During Your Consultation

For accurate telehealth evaluation of skin conditions, high-quality lighting and clear photos of the affected area help our doctors assess redness, swelling, or lesions. Have photos ready to share or present during your secure consultation.

Common Skin Infections We Evaluate

Understanding different bacterial, fungal, and viral skin presentations.

Condition Common Symptoms Typical Cause Telehealth Treatment Options
Mild Cellulitis / Folliculitis Localized redness, warmth, tenderness, inflamed hair follicles Bacterial (Staph / Strep) Oral targeted antibiotics (eScript) & monitoring
Impetigo (School Sores) Crusty, honey-coloured sores or blisters, common in children Bacterial (Strep / Staph) Topical or oral antibiotic therapy
Fungal Infections (Ringworm, Tinea) Itchy, scaling, ring-shaped rash, athlete's foot, jock itch Dermatophyte Fungi Antifungal creams or oral antifungal eScripts
Herpes Simplex / Shingles (Mild) Painful fluid-filled blisters on a red base, tingling or burning sensation Viral (HSV / VZV) Early antiviral therapy & symptom management
Infected Cuts or Bites Increasing redness, swelling, or pus around a minor cut or insect bite Bacterial secondary infection Antiseptic guidance or oral antibiotic eScript

How Our Online GP Can Assist You

Convenient care for skin conditions from the comfort of home.

Step 01

Visual & Clinical Review

Your GP evaluates symptoms, history, and photo evidence via phone or video consultation to determine the underlying cause.

Step 02

eScript Prescriptions

When medically indicated, targeted antibiotics, antivirals, or topical treatments are sent directly to your phone via SMS.

Step 03

Care Plan & Referrals

Receive clear wound care advice, red-flag monitoring guidance, or a specialist referral if in-person care is required.

Frequently Asked Questions

Clear medical guidance for skin infection telehealth care.

Yes, many common mild-to-moderate skin infections can be assessed via telehealth using high-resolution digital photographs combined with a detailed clinical history. If the GP identifies signs of a deeper or severe infection requiring physical swab sampling or IV antibiotics, they will advise an immediate in-person clinic or emergency visit.

Take clear, well-lit photos of the affected area from multiple angles prior to your consult. Note when the rash or infection started, whether it is spreading (you can draw a light pen line around the border), and any accompanying symptoms like fever or chills.

Antibiotics are only prescribed for confirmed or strongly suspected bacterial infections (such as cellulitis, impetigo, or infected wounds). Fungal or viral infections require different non-antibiotic treatments. Your doctor will make a clinical determination based on evidence.

Seek urgent in-person emergency care if you notice: red streaks extending from the infection site, rapidly expanding redness, high fevers, severe escalating pain, dizziness, or fluid-filled blisters spreading across large body areas.

Get Experienced GP Advice for Your Skin Infection

Avoid busy waiting rooms. Get clinical assessment, treatment advice, and eScripts sent to your phone.

Medically reviewed by Dr Youssef, MBBS, FRACGP | Last reviewed: October 2026