Telehealth GP Consultations for Cold, Flu & COVID-19
Skip the clinic waiting room while sick. Speak with an Australian-registered GP from home for diagnosis, treatment advice, e-Prescriptions, antiviral assessments, and medical certificates.
⏱️ Time-Sensitive Antiviral Treatments Available
If you are at higher risk of severe illness, COVID-19 and Influenza antivirals (e.g., Paxlovid or Tamiflu) must be started within 48 hours to 5 days of your first symptoms to be effective. Our GPs can evaluate your medical history and issue e-Prescriptions directly to your phone if clinically appropriate.
Cold vs. Flu vs. COVID-19: How to Tell the Difference
Because symptoms overlap significantly, clinical assessment or testing is often necessary to distinguish between viral respiratory infections.
| Feature / Symptom | Common Cold | Influenza (Flu) | COVID-19 |
|---|---|---|---|
| Symptom Onset | Gradual | Sudden (over hours) | Variable (2–14 days) |
| Fever | Rare / Mild | High, common (3–4 days) | Common |
| Body Aches / Fatigue | Slight | Severe body aches & fatigue | Common |
| Nasal Congestion / Sneezing | Very Common | Sometimes | Sometimes |
| Antiviral Medications | Not Available | Available (e.g. Tamiflu) | Available (e.g. Paxlovid) |
Frequently Asked Questions & Care Guidance
How can a NewTeleDoc GP assist me during an online consult?
During a secure video or phone consultation, your GP can:
- Assess your symptoms, medical background, and risk profile.
- Evaluate eligibility for COVID-19 or Influenza oral antivirals.
- Send an e-Prescription (eScript) via SMS to your phone.
- Issue official medical certificates for work, university, or school.
- Order pathology tests or advise if an in-person physical examination is required.
Who is eligible or at higher risk of complications?
Early clinical evaluation is strongly recommended if you belong to any higher-risk group, including:
- Adults aged 65 or older (or Aboriginal & Torres Strait Islander individuals aged 50+).
- People with chronic conditions (asthma, COPD, heart conditions, diabetes, or kidney disease).
- Immunocompromised individuals or pregnant women.
Do I need antibiotics for a cold, flu, or COVID-19?
Generally, no. Colds, the flu, and COVID-19 are viral infections, and antibiotics only treat bacterial infections. Taking unnecessary antibiotics will not cure a virus and can cause unwanted side effects or antibiotic resistance. However, if your GP suspects a secondary bacterial infection, they will guide you accordingly.