Carer's Leave Medical Certificate Online
Need time off to look after a sick family member or household member? Request a carer's leave certificate online — assessed by an AHPRA-registered Australian doctor, from $15.
NewTeleDoc Medical lets you request a medical assessment online when you need documentation for carer's leave. An Australian-registered doctor reviews your request and, if a certificate is clinically appropriate, a digital PDF certificate is sent to you by SMS and email. A single-day certificate is $15 and a multi-day certificate is $25. Not available for workers' compensation, court, fit-to-work or Centrelink purposes.
Quick Answer: Can I Get a Carer's Leave Certificate Online?
Yes. You can request an online medical assessment through NewTeleDoc Medical when you need to take carer's leave to care for a sick or injured immediate family or household member. An Australian-registered doctor reviews your request, and if a certificate is clinically justified it is sent to your phone and email as a digital PDF — $15 for one day, $25 for two to three days. Employers commonly accept a certificate from a registered doctor as evidence, but acceptance is always up to your workplace policy. Certificates for workers' compensation, court, fit-to-work or Centrelink purposes are not available online.
Related Links & Helpful Resources
Click any link to explore full details and pricing for each service:
Carer's Leave Certificate Pricing & Options
Clear out-of-pocket pricing with fast digital delivery.
Single-Day Carer's Leave Certificate
Covers one day of carer's leave. Includes a short online form, a review by an AHPRA-registered doctor, and delivery by SMS and email if approved.
Multi-Day Carer's Leave Certificate
Covers two to three days of carer's leave. Includes a short online form, a review by a doctor, and delivery by SMS and email if approved. Longer periods usually need a full consultation.
Full GP Consultation
A live phone or video consultation with an Australian-registered GP, if you need more than a certificate or a doctor asks for one.
A request may be declined if a doctor decides it isn't clinically appropriate. No outcome is guaranteed.
How to Get a Carer's Leave Certificate Online
Request a certificate for your caring responsibilities in 3 simple steps.
Submit Your Request
Complete a short online form. Tell us about the person you are caring for and why they need care, plus the dates you need covered.
A Doctor Reviews It
An AHPRA-registered Australian doctor checks whether a certificate is clinically appropriate. If necessary, the doctor may ask follow-up questions or arrange a quick call to clarify details.
Receive Your Certificate
If approved, a digital certificate (PDF) is sent by SMS and email, typically the same day.
What is Carer's Leave?
Under the National Employment Standards, an employee can take paid carer's leave to provide care or support to an immediate family member or a member of their household who is sick or injured, or who needs care because of an unexpected emergency. Your employer can ask for evidence, and a medical certificate or statutory declaration is commonly used. Entitlements and requirements depend on your employment type, award or agreement, so check these or ask your employer.
For details, see the Fair Work Ombudsman's page on paid sick and carer's leave.
Who Can You Take Carer's Leave For?
Common situations where carer's leave documentation may be requested.
Which Certificates Can We Issue?
Understanding what can and cannot be issued via online telehealth assessments.
| Certificate Type | Notes |
|---|---|
| Carer's leave | Tell us about the person you are caring for and why they need care. |
| Personal sick leave | For your own illness, at the doctor's discretion. See our medical certificates page. |
| University, TAFE or school | See our University & School medical certificates page. |
Why Choose NewTeleDoc Medical?
Request an assessment from home while you care for your loved one — no need to travel to a clinic.
Certificates are considered by AHPRA-registered doctors following clinical assessment.
One-day certificates $15, multi-day $25, full GP consultations $49. Review all fees before making a request.
Certificates are provided only when clinically appropriate. You may be advised to seek in-person care when necessary.
Carer's Leave Certificate FAQ
Answers to common questions about requesting a carer's leave certificate online.
Generally an immediate family member or someone who lives in your household, who is sick or injured or has an unexpected emergency. Check your award, agreement or workplace policy for the exact rules.
Employers can ask for evidence, and a certificate from a registered doctor is commonly used. Whether it is accepted depends on your workplace's requirements, so check your policy if you are unsure.
It usually states the period you needed to provide care, and the doctor's name, signature and registration details. It is the doctor who decides what to include.
Our form asks for brief details about their condition or care needs, so the doctor can decide whether a certificate is clinically appropriate. Your information is handled under the Australian Privacy Principles.
Approved certificates are typically sent the same day. The time depends on when a doctor reviews your request.
One day is $15. Two to three days is $25. Longer periods usually need a full consultation.
That depends on the doctor's clinical judgement and what they can reasonably assess. A doctor can only certify what they know, or reasonably believe, to be true. We don't issue certificates in advance for care that hasn't happened.
Not from NewTeleDoc Medical. These usually need an in-person examination, so please see your regular GP.
Yes. You need to be in Australia when you make your request, because our doctors are registered to practise in Australia.
No. This is general information. If you are unwell, see a doctor, and in an emergency call 000.
Need a Carer's Leave Certificate?
Request one online. A doctor will review it and decide whether a certificate is clinically appropriate.