⚠️ Urgent Medical Notice: Telehealth is NOT for severe or complicated sinus infections. If you experience swelling or redness around one or both eyes, double vision, high fever with severe headache, confusion, stiff neck, or severe facial pain, please call 000 or visit an emergency department immediately.

NewTeleDoc Medical connects patients across Australia with AHPRA-registered General Practitioners for online sinusitis assessment and care. Submit a 3-minute online request for a medical certificate ($15), an eScript refill ($25) for regular treatments like intranasal steroid sprays, or book a telehealth consult ($49) for clinical evaluation, antibiotic assessment, or ENT/CT scan referrals.

Telehealth GP Consultations for Sinusitis

Relieve facial pressure, nasal congestion, and sinus pain from home. Speak with an Australian-registered GP for clinical assessment, targeted treatment plans, e-Prescriptions, nasal sprays, and digital medical certificates.

🇦🇺 AHPRA-Registered GPs 📲 Instant eScript to Mobile 📄 Digital Sick Leave Certificates 🏠 Care From Home

👃 Most Sinus Infections Are Viral

Over 90% of acute sinus infections are caused by viruses rather than bacteria. Antibiotics are generally not recommended during the first 7–10 days unless symptoms double-sicken, worsen rapidly, or persist beyond 10 days. Our GPs evaluate whether medical therapy, nasal sprays, or antibiotic treatment is appropriate for your stage of illness.

Acute Viral vs. Acute Bacterial vs. Chronic Sinusitis

Understanding key differences in sinus symptoms and clinical management.

Type Duration Key Symptoms Telehealth Treatment Options
Acute Viral Sinusitis Less than 10 days Nasal congestion, clear/thick discharge, facial pressure, mild fever Saline irrigations, decongestants, steroid nasal sprays, symptom relief
Acute Bacterial Sinusitis Persists >10 days or "double sickening" Severe unilateral facial pain, discoloured nasal discharge, high fever Targeted oral antibiotic eScript (if clinically indicated), prescription nasal steroids
Chronic Sinusitis Greater than 12 weeks Persistent nasal blockage, reduced sense of smell, post-nasal drip, facial fullness Long-term anti-inflammatory nasal sprays, allergy management, ENT referrals

How Our Online GP Can Assist You

Comprehensive sinus care provided remotely.

Step 01

Clinical Assessment

Your GP evaluates symptom duration, pain distribution, fever patterns, and medical history via phone or video consult.

Step 02

eScript Prescriptions

Receive eScripts via SMS for prescription corticosteroid sprays, symptom relief, or targeted antibiotics if clinically warranted.

Step 03

Medical Certificates & Referrals

Get official digital sick leave certificates or ENT specialist referrals for persistent or recurrent sinus conditions.

Frequently Asked Questions

Clear medical guidance for online sinus care in Australia.

Under Australian Therapeutic Guidelines, antibiotics are indicated when symptoms persist for more than 10 days without improvement, or when symptoms severely worsen after initial mild improvement ("double sickening"). Most acute cases resolve naturally with supportive care.

Yes. Severe sinus congestion and headaches can significantly impact your ability to work or study. Following clinical assessment, an AHPRA-registered GP can issue an official medical certificate under the Fair Work Act 2009.

Regular hypertonic saline sinus rinses, steam inhalation, staying well-hydrated, over-the-counter pain relievers (paracetamol/ibuprofen), and short-term decongestant sprays can help clear nasal passages.

Seek urgent hospital care if you experience swelling or redness around your eyes, vision changes or double vision, high fever with severe headache, neck stiffness, or altered mental clarity.

Get Experienced GP Care for Sinus Relief

Speak with an Australian doctor online for fast assessment, eScripts, and medical certificates.

Medically reviewed by Dr Youssef, MBBS, FRACGP | Last reviewed: October 2026