Online Medical Certificates From $15
Need a medical certificate, often called a sick note? Request one online, and an AHPRA-registered Australian doctor will review it and issue a certificate if it is clinically appropriate. A single-day certificate is $15, and a multi-day or carer's leave certificate is $25. Not available for workers' compensation, court, fit-to-work or Centrelink.
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Options and Prices
Select the type of medical certificate or consultation that matches your requirements.
Single Day Certificate
One day of sick or personal leave. Includes a short online form, a review by a doctor, and delivery by SMS and email if approved.
Multi-Day / Carer's Leave
Two to three days, or carer's leave. Also suitable for university or TAFE absences. Includes a doctor's review and delivery by SMS and email if approved.
Full GP Consultation
A live phone or video consultation. Choose this for longer absences, more complex illness, or when you need more than a certificate (for example, a referral).
Your certificate request may be declined if a doctor decides it isn't clinically appropriate. No outcome is guaranteed.
How to Get Your Medical Certificate
Follow 3 straightforward steps to request your digital medical certificate online.
Submit Your Request
Complete a short online form about your symptoms, when they started and the dates you need covered.
A Doctor Reviews It
An AHPRA-registered Australian doctor checks whether a certificate is clinically appropriate. If necessary, the doctor may ask follow-up questions or arrange a quick call to clarify details.
Receive Your Certificate
If approved, a digital certificate (PDF) is sent by SMS and email, typically the same day.
Which Certificates Can We Issue?
Understanding what can and cannot be issued via online telehealth assessments.
| Type | Notes |
|---|---|
| Personal sick leave | Short-term illness, at the doctor's discretion. |
| Carer's leave | Tell us about the person you are caring for and their needs. |
| University, TAFE or school | For missed lectures, exams or extension requests. |
Will My Employer Accept It?
Under Australian workplace law, an employer can ask for evidence of sick or carer's leave, and a medical certificate from a registered doctor is the evidence most commonly offered. Your award, agreement or workplace policy may add its own requirements, so check these if you are unsure. For university or school, check your provider's policy. See the Fair Work Ombudsman's page on paid sick and carer's leave.
You can check any doctor on the AHPRA public register.
Frequently Asked Questions
Answers to common questions about online medical certificates.
A certificate issued by an AHPRA-registered doctor is a medical certificate. Whether your employer or education provider accepts it depends on their policy, so check yours if you are unsure.
In everyday use, yes. In Australia the document is normally called a medical certificate. You may also hear "sick note", "doctor's note" or "sick certificate".
Approved certificates are typically sent the same day. The time depends on when a doctor reviews your request.
A single-day certificate covers one day. A multi-day certificate covers two to three days. Longer periods usually need a full consultation or an in-person review.
That depends on the doctor's clinical judgement and what they can reasonably assess. A doctor can only certify what they know, or reasonably believe, to be true. We don't issue certificates in advance for illness that hasn't happened.
Not necessarily. Many certificates state only that you were unfit for work, but your workplace policy may differ.
Yes, if the doctor considers it clinically appropriate. It is $25, and you'll need to tell us about the person you are caring for.
Not from NewTeleDoc Medical. These usually need an in-person examination, so please see your regular GP.
We handle your information under the Australian Privacy Principles. See our privacy policy for details.
Yes. You need to be in Australia when you make your request, because our doctors are registered to practise in Australia.
No. This is general information. If you are unwell, see a doctor, and in an emergency call 000.
Need a Medical Certificate?
Request one online. A doctor will review it and decide whether a certificate is clinically appropriate.